Is FIRE X FIRE reliable?

FIRE X FIRE Ltd. is a supplier of fire safety equipment. All products for sale were approved by professionals or have met certain international standards, including HKFSD approval, EU certification, government approval, etc. If you have any query, please feel free to contact us.(javascript:void(0))

Online store shopping process?

1. Add product(s) to cart or select the “BUY NOW” button 2. Check out at the cart page by filling in the required information and settle the payment 3. Email notifications for order delivery or store pickup arrangements 4. Receiving the product(s), feel free to leave us a review

Purchasing fire safety equipment to fulfil fire regulations?

If it is the case, you may need specific fire safety equipment and certifications. Please feel free to contact us (javascript:void(0))for professional advice.

Return & refund policy?

Please refer to our return policy.(javascript:void(0))

Apart from online purchase, are the products available for sale at the offline store?"

Yes, you are welcomed to visit our offline store located in Kowloon Bay. However, we cannot ensure products are in stock, you are highly encouraged to place your order (javascript:void(0))via our online store before the visit. Discounted prices are only binding to online purchase, for offline store information and contact method, please refer to the following: Store Location: Flat5 G/F Block B, Hoplite Industrial Centre, No. 3-5 Wang Tai Road, Kowloon Bay, Kowloon Opening Hours：Monday to Friday 09:00-18:00, Saturday 09:00-1600, Close on Sunday & public holidays Contact Email: info@firexfire.com.hk(mailto:info@firexfire.com.hk) Tel: +852 2114 0500(tel:+85221140500)